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Integrate your enterprise's line-of-business applications with social media. Rapidly build integrations through a wizard interface.
Social-enable your Line of Business Applications by easily integrating social streams.
Trigger business processes through social media based on customer interactions such as posting sentiments.
Build powerful loyalty programs integrated with social media, enabling users to interact with your company on social networks and drive activity.
Monitor status postings, friending, likes and photos from most social networking sites and import directly into your applications. Social Enable your customer care processes with automated notifications based on sentiment to customer support and sales opportunity systems. For example, if a bad sentiment is recorded on twitter, alert your customer satisfaction process.
Post and provide interaction to Social Networks from your line of business applications, such as responding to customers through their social networks.
Quickly and easily building your own logic through wizard-based tools. Developers can effortlessly read from the system using simple, industry-standard REST calls. Build custom business logic with powerful extensibility of the platform.